Order & Returns
Here we have few simple steps to order your favourite carpet:
1. Browse the collections of carpets and click on the carpet of your interest to see more information like Price, Size, Color, Large Image, Other details etc. If the carpet of your choice has not been sold or reserved you will find a green "Add to cart" button beside the main image. Along with if carpet has more than single color or size then you will have an option to choose your favorite color or size among the available options.
2. After selection, just enter desire quantity in the box and click on add to cart button and will be redirected to cart page to proceed.
3. On the cart page you will have an option to increase quantity where you can enter more desire quantity and click on Proceed to checkout button.
4. Click on the Chek-out button you will have two options to proceed as a Guest or Register, if you continue as Guest then need to enter all your informations like Personal details, Shipping Address or as Register you just need to enter Email ID and selected password to login and system will pick all your details automatically.
5. Select the method of payment you prefer and follow the instructions. We recommend payment by credit card as this not only allows for extra protection, but also enables you to get your carpet(s) faster.
Click on (WITH MY ORDER, I AGREE TO THE TERMS AND CONDITIONS OF OSKUICARPETS) Button to accept our Conditions.
6. Just click on "Place Order" button to complete your order.
7. Order Confirmation email will be sent on your given email id including complete Order Details.
8. Finally you can track your order here
When you want to send back a carpet. you should contact us It is your responsibility that the carpet arrives in an undamaged condition. Please make sure that the carpet is well packed. The customer pays for return shipping.