Terms and conditions

General Terms and Conditions (GTC)          

1 General information

1.1 1The Carpet & Interior by Oskui e.K. (owner: Ali Oskui), Jungfernstieg 26-28, 20354 Hamburg, Germany is the contractual partner for all orders placed via the online shop oskuicarpets.com.

1.2 The business transaction and delivery are carried out exclusively on the basis of the following general terms and conditions. Any conflicting or deviating general terms and conditions shall not apply. 

1.3 The data protection information is available here.

1.4 You can download the text to your computer or print it out. 


2. Conclusion of contract

2.1 Our information on goods and prices within each ordering process is subject to confirmation and non-binding. By placing your order by clicking on the button "Pay Order", you submit a binding purchase offer which still requires acceptance by us. Only with the acceptance of your order the sales contract comes off over the commodity effectively. We are not obliged to accept your purchase offer.

2.2 Your order will be accepted by us if and in so far as we confirm the dispatch of the goods by e-mail. You will receive an automatically generated order confirmation beforehand, which merely confirms the receipt of your order by us. 


3. Payment, Delivery and Reservation of Proprietary Rights

3.1 We generally offer the payment methods credit card, Klarna and PayPal. You decide how you want to pay each time you place an order.

3.2 The delivery of the ordered goods will only take place after the complete amount has been credited to our account. 

3.3 The delivered goods remain our property until full payment has been made.


4. Withdrawal

4.1 Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.


The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.


To exercise the right of withdrawal, you must inform us

The Carpet & Interior by Oskui e.K. (hereinafter referred to as "The Carpet & Interior")

Proprietor: Ali Oskui

Jungfernstieg 26-28, 20354 Hamburg, Germany 

Email: info(at)oskui.com

Phone: +49 (40) 63 60 79 40

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.


To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


A Model withdrawal form can be found here.

4.2 Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.


You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


5. Set-off / right of retention

You shall only be entitled to a right of set-off if your counterclaims have been legally established or acknowledged by us. In addition, you are only entitled to exercise a right of retention insofar as your counterclaim is based on the same contractual relationship.


6 Liability

6.1 We as well as our legal representatives and vicarious agents shall only be liable for damages other than those resulting from injury to life, limb and health insofar as these damages are based on intentional or grossly negligent actions or on culpable breach of a material contractual obligation by us or our vicarious agents. An obligation is essential to the contract, the fulfilment of which is essential for the proper execution of the contract and on the observance of which you may regularly rely. Any further liability for damages is excluded. Claims arising from a guarantee given by us for the quality of the goods and from the “Produktsicherheitsgesetz” (Product Liability Act) shall remain unaffected by this. In the event of a breach of essential contractual obligations, we shall only be liable for the foreseeable damage typical of the contract if this was caused by negligence, unless it is a matter of claims for damages arising from injury to life, limb or health.

6.2 The website provided by us may be subject to restrictions or impairments beyond our control. This applies in particular to the technical conditions of the Internet, the hardware and software used and the technical infrastructure. We are therefore not liable for the constant availability of our offer.


7. Modification of the General Terms and Conditions

We reserve the right to change these terms and conditions at any time without giving reasons, unless this is unreasonable for you. We will notify you of any changes to these GTC in good time. If you do not object to the validity of the new GTC within two (2) weeks after notification, the amended GTC shall be deemed accepted by you. In the notification, we will inform you of your right to object and the significance of the objection period.


8 Alternative Dispute Resolution

We endeavour to settle any differences of opinion arising from our contract by mutual agreement. In addition, we are not obliged to participate in any arbitration proceedings and unfortunately do not offer to participate in such proceedings.


9 Miscellaneous

9.1 German law shall apply to our customers in Germany. 

9.2 With merchants, legal entities under public law or special funds under public law, our place of business in Hamburg shall be agreed as the exclusive place of jurisdiction. 

9.3 In case of deviations of GTC in the English version from the German version, the German version shall prevail.